Privacy Policy

Last updated: 1 April 2026

1. Introduction

This Privacy Policy explains how Hedex SOFTWARE LTD ("we", "us", or "our"), trading as TechDeck, collects, uses, and protects your personal information when you use our website and services.

Company Details:
Hedex SOFTWARE LTD
Company No. 15324958
7 De Vere Close, Hatfield Peverel, Essex, CM3 2LS, United Kingdom

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing address, and payment information when you make a purchase.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Information about how you use our website and products.
  • Communications: Records of correspondence if you contact us.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send product updates and important notices
  • Improve our products and services
  • Comply with legal obligations

4. Data Protection Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

6. Third-Party Services

We use PebblePay for payment processing. Your payment information is handled directly by PebblePay and is subject to their privacy policy. We do not store your full payment card details.

7. Cookies

We use essential cookies to ensure our website functions correctly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings in your browser.

8. Contact Us

For any questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Hedex SOFTWARE LTD
7 De Vere Close, Hatfield Peverel, Essex, CM3 2LS, United Kingdom